Contact Us

Have questions? We're here to help!

Send us a message

Email Support

Get in touch with our support team for any questions or issues.

support@pixoria.app

Response Time

We typically respond within 24 hours on business days.

  • • Free plan: 48h response
  • • Starter/Pro: 24h response
  • • Premium: Priority support

Frequently Asked Questions

How do credits work?

Each image generation costs 10 credits (Flash) or 50 credits (Pro). Etsy listings cost 20 credits each. Credits are deducted only after successful generation.

Can I cancel my subscription?

Yes, you can cancel anytime from your billing settings. You'll retain access until the end of your billing period.

Do unused credits roll over?

No, credits reset at the start of each billing period. We recommend using your credits before they expire.

What payment methods do you accept?

We accept all major credit cards through our secure payment processor, Stripe.